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Mobile for Social Behaviour and Change (MSBC) Call for Experiences

Activities: Others

About MSBC:The rapid growth of mobiles and the internet have changed the ways in which communication and development are occurring. It is strongly perceived that the subject of mobile as a tool for social and behavioural change is an emerging area of importance among stakeholders in communication for development space. The development challenge is how to place the mobile tool at the heart of solving key communication related hurdles in areas of education, health, livelihood and environmental disasters.

UNICEF defines; ‘Communication for Development (C4D)’ as a communication tool to understand people, their beliefs and values, the social and cultural norms that shape their lives. It involves engaging communities and listening to adults and children as they identify problems, propose solutions and act upon them. C4D is seen as a two-way process for sharing ideas and knowledge using a range of communication tools and approaches that empower individuals and communities to take actions to improve their lives[1].

‘Mobile Phone as a Tool for Social & Behaviour Change’ is a joint effort of UNICEF India and Digital Empowerment Foundation (DEF) to explore various projects where women, adolescent girls and youth have effectively used mobiles in areas of health, education, sanitation, environment and monitoring and training of frontline workers. Trying to examine the prospects of Mobile Phone as a Tool for Social & Behaviour Change, DEF and UNICEF India organised a two-day consultation on, 9th and 10th May 2013 in New Delhi.

Based on the consultation, UNICEF India and DEF published three research reports – case studies, complete compendium with full research paper, excerpts from the consultation and the white paper. On the basis of the report UNICEF India and DEF have decided to extend the initiative to work out a model, which can later be adapted and implemented on a larger scale.

The second part of the project attempts to scale up at a wider level and provide solution-based tools to various ongoing challenges surrounding the issue of women, adolescents, youth, girls, children and sectors across health, education, nutrition, and empowerment. This project attempt to study concerns around MSBC and create a formidable platform to provide knowledge on diverse MSBC implemented projects and help in developing partnerships between state governments and MSBC players.

Targeted states are Uttar Pradesh, Madhya Pradesh, Assam, Andhra Pradesh, & Tamil Nadu.

Objectives:Deliberation on key aspects of communication for development and issues therein and how new tools and technology like mobiles are used to its redress;
 
Consult among invited stakeholders (from ground, policy and implementation fields) the scope and opportunity for deployment and use of mobile tools and platform for empowerment of primary stakeholders as means of communication and information;
 
Discuss, learn, exchange and ideate on best practices on mobile for social and behavior change in India.
 
Attempts to scaling up of such practices to existing and new locations in order to  reach out to the participant groups;
 
Bring out a research paper as an outcome of the consultation to address communication challenges, scope and opportunity to use and deploy mobile technology and platform in communication processes for social and behavior change; existing best practices; scope to scale up existing practices in partnerships and so on.
 
Categories:MSBC: Call for Experiences, Case Studies & Practices’, identifies mobile-based practices that are resolving issues and challenges around women, adolescents, youth, girls, children and sectors across health, education, nutrition, and empowerment. These mobile-based practices should also be intervening:

A. Information dissemination: The category welcomes initiatives, case-studies, experiences and practices, which use mobile phones as a tool, platform, carrier of information and content for dissemination in areas like education, health and environment sustainability.

B. Monitoring & Tracking: The category acknowledges initiatives, case-studies, experiences and practices in the field of mobile platforms that monitors and tracks development schemes / programmes and also has sustainable acceptance in managing the life cycle of a project. The capacity of mobile as a tool to track attendance, presence of project staff, maintaining timetable and sending progress updates have been demonstrated.
C. Training of Frontline Workers & Interpersonal Communication: This category acknowledges newfound application that enables mobile phones for training purposes. Mobiles are used and highlighted to train workers who are on front-end of service delivery and in direct correspondence with citizen beneficiaries. Effective usage of mobiles has been visible for interpersonal communication purposes.
 
 
 
 
 For any queries related to Application Form: Chitra Chauhan (chitra@defindia.net)
 For any other queries:  Ritu Srivastava (ritu@defindia.net)
 

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